Order Processing Time:
All orders are processed within 2-3 business days. Orders are not dispatched on Sundays or public holidays.

Domestic Shipping (Pakistan):
We deliver nationwide across Pakistan using courier partners.

• Standard Delivery Time: 3–5 business days after dispatch.
• Shipping Charges: Flat rate of PKR [e.g., 260] nationwide (or FREE shipping on orders above PKR [e.g., 5,000]).
• Payment Method: Cash on Delivery (COD) and Online Bank Transfer.

Order Tracking:
Once your package is dispatched, you will receive an SMS/WhatsApp or email notification with your courier tracking number.

Damaged or Missing Packages:
If your package arrives damaged or incomplete, please contact our support team within 24 hours at shopatveloraaura@gmail.com / +92-3200451744 with photos/videos of the package.